- Kickers Selb Fußballwelt
- Texas
- AT&T Services - Dallas, Texas
AT&T Services - Dallas, Texas
Adresse: 211 S Akard St, Dallas, TX 75202.
Telefon: 2108214105.
Webseite: att.com.
Spezialitäten: Geschäftsstelle, Internetanbieter, Telekommunikationsanbieter.
Andere interessante Daten: Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz.
Bewertungen: Dieses Unternehmen hat 115 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 2/5.
Ort von AT&T Services
Das Unternehmen AT&T Services ist ein bekannter Telekommunikationsanbieter mit einer Geschäftsstelle in Dallas, Texas. Sie finden die Adresse 211 S Akard St, Dallas, TX 7
Bewertungen von AT&T Services
Oscar Altamirano
DO NOT USE AT&T!!!They deserve 0 stars, not 1! My phone broke and I paid the insurance ($250) to have it replaced. I got the replacement in a few days. Sent my broken device in the box and shipping label provided. 2 weeks later or so, we get a charge ($849.00) on our phone bill for the cost of the broken device due to it not being returned. We called and they told us the device was never returned. We knew we returned it but did not get the tracking info. So we tried to see how we could track the package with no luck. A week goes by and we call back. The rep tells us they did receive the phone and would credit our account the $850. We said no, we wanted the full amount back to our card. They agreed and said they would refund. Waited another week and NO refund. I deal with accounting so I told my wife lets wait another few days. NO refund. We called back and they said they refunded the money. Checked with our Bank and NO refund was recorded. AT&T doesn't want to budge and says they did refund the money. We filed a dispute with our bank and lost. So AT&T kept our money and we can't find a way to get it back...I will forever tell everyone I know NOT to do business with these thieves. EVER!!
Kaitlyn M
THEY ARE NOT EVEN WORTH ONE STAR! AT&T sent me a return label for my trade in and a phone I was exchanging, and ATT never received it. I got an email from them 4 months later saying I would be charged $1200 for the exchanges phone because they didn’t receive it. I used USPS with the shipping labels they sent me (I would NOT have chosen them). I called, chatted, and went it to the store and was told that it would be okay because if they didn’t have the exchange phone, it would show in my account. FOUR MONTHS LATER, I get an email saying I’m being charged. The representative on the almost 90 minute phone call said “Well I am sure USPS lost it and it will probably show up”. Well that’s easy for you to say when YOU aren’t on the hook for $1200 when you sent it back. Not only sent one back but sent in a trade in phone as well that they never received. AT&T and USPS both said it’s been too long to look up the shipping label. If they knew this, why does AT&T wait so long to email and they customers know? I also got told they could see when my old phone I sent back was turned on and the location, which was TWO months after I sent it in in INDIA. I live in Texas. I’m at a loss as to what to do. We cannot afford to pay $1200 for another phone. I am about to switch phone companies and they will lose my business and anyone else I speak to if they don’t help me resolve this. It will be worth way more than what I’m being charged for one phone. I am not the only customer that this has happened to. There’s TONS of us in the same boat. I literally do not know how this isn’t illegal and how they are able to charge customers over a thousand dollars for phones they lose with the large number of incidents like mine that occur. You would think they would change how they do things with how many people this happens to, because this simply is not the customer keeping it and saying they sent it in when they didn’t. It isn’t fair and this makes me so sick to my stomach. I don’t know how they can sleep at night knowing how many HARD WORKING PEOPLE are getting screwed by them. We were not able to spend money and do things with our baby kids this summer because of this unexpected, ridiculous, unnecessary charge.
Jessica Pineda
AT&T DESERVES -0 stars. I’ve had a horrible experience the last six months with my lines.
They used to be a good company, don’t know what happened. BUT I DO NOT RECOMMEND TO ANYONE NO MATTER WHAT!!! I would recommend a prepaid phone before recommending AT&T.
Erik Cunliffe
AT&T has really gone downhill over the past few years and show no support for their customers was sent a broken phone out of the box and had to spend 6hrs on the phone to resolve the issue which they then didn't even send a shipping label to return the defective device, so another hour call on top of that! Talked to loyalty department and they wouldn't do anything for me! This is only one of the problems I have had and that's not even getting into the hours spent on the phone with them previously to try to clear up text and multimedia messages not going through when I am on their best plan! Sad excuse for a company anymore! If I didn't just get a new phone through them I would switch companies and don't want to have to go through the headache of the switch! Hope this helps steer someone else clear of the cluster #&@! That is AT&T these days!
Aaron Grove
I signed up for business services which never worked. I had to return the equipment and canceled the services and fought for months to get that done and I’m still getting billed even though everything‘s been returned and canceled. Another bill arrived today and I’ve already filed a complaint with the Better Business Bureau. I highly recommend someone get back to me before I take further legal action with Ross and Matthew’s my law firm in Dallas.
Samantha Jacobson
I had no choice but to get a new phone. After doing the research on which phone would fit my needs, I use AT&T chat to find a store that carries the model I needed. The chat agent tells me that of the stores I mentioned, the Blackfoot, Idaho store has the phone in stock. I even double-checked and the chat agent tells me that the Blackfoot store had plenty of this particular phone in stock. So, I drive 47 miles one way only to find that this store does not have this phone in stock, never had this phone in stock, and will never have this phone in stock. I feel AT&T should reimburse me for the gas they wasted. They apparently feel differently. So, I will finish paying off this phone and move to a service provider that doesn't lie to me. Way to lose a 10+ year customer.
Tyler Campbell
If you have any other option, do not use att for mobile or internet. Paying for 100mbs download speeds, getting 30. The reason is that I have an old house, and the internet needs a chance to ramp up to my upgraded speeds. When trying to order better internet, I could not get the pages to load through online or mobile app. My cell phone is always going in and out, too. For a company that is supposed to be a big player in tech, how can they not give me the speeds or service I pay for? How can their own website and app be so horrific in design and use, and they still claim to be one of the best. Look around att, you're being out competed. Already have scheduled another service provider to come out. Once hooked up, canceling att forever. Hello, Verizon!
Jennifer Munoz
We have had the worst experience ever with our recent switch over to AT&T. From our initial trip to a store location, when the salesperson attached our debit card to someone else's account TWICE and then locked up our credit. To the even bigger nightmare of losing our two iPhone 12 Pro trade-in's and telling us that its has been determined that they cannot locate either the Tracking Number from the PRE-PRINTED SHIPPING LABELS we received FROM AT&T in the original package that came with our new phones to trade-in the devices that we already owned, to not having our trade-in devices IMEI's in their system either. Now we have been told, oh well, you will not be receiving the $1,600 in rebates we said you qualify for because your tracking numbers don't exist in our system and we have not received your trade-ins. Our phones are gone! No one can tell me where they are, they don't even have the tracking numbers from the labels they printed and shipped to me to return these in their computer system. I have verified with USPS and have receipt that they were delivered to the address on the shipping label they generated in their system and sent us. No amount of documentation that I have matters. Our claim through the "back office" was denied and I was told by "Brooke from the top of the back office" that she was speaking to me very directly, the determination has been made and the case is closed. This is unacceptable. I have wrote the BBB, the FCC, the CEO of AT&T and I will be making notes on every place I can find to leave a review or write on a forum of my terrible experience to warn others before they are defrauded of their money too.